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Frequently asked questions

Some of our most frequently asked questions.
What is physiotherapy?
Physiotherapy helps to restore movement and function when someone is affected by injury, illness or disability. Physiotherapy will involve a thorough assessment of the problem and treatment including exercise, manual therapy (such as massage and soft tissue release, joint mobilisations, manipulation, acupuncture) , education and advice.
I need physio but it is not a sports injury, can you help?
How much does an appointment cost?
Can I use my Health Insurance? Are you BUPA registered?
What should I wear to my physiotherapy appointment?
What is Pilates?
Do I have to be a member of the University Club to attend Pilates or Physiotherapy?
What if I can't make it to my regular class, can I attend another one on the timetable?
Can I have a refund for missed classes or use them as credit for the next course?
I have done a couple of gym-based Pilates classes before but not recently, should I join a beginner's class or intermediate?
I have back problems, is Pilates suitable for me?
What should I wear for Pilates?
What should I bring with me to Pilates? Is equipment provided?